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TERM OF SERVICE

1. INTRODUCTION.

YOUR ATTENTION IS HEREBY DRAWN TO CLAUSE 3(K), 16(J), 13(L), 13(M), 13(N) AND 13(O).

  1. This Website belongs to OIIKII Limited (hereinafter “OIIKII”). We are a limited liability company having our trading office at 922, Uxbridge Road, Hayes, Middlesex, England, UB4 0RW, United Kingdom. Throughout the Website, the terms “we”, “us” “OIIKII” or “our” refer to OIIKII Limited. We offer this Website, www.oiikii.com (“Our Platform”, “Our Platform”) including all information, tools and services available from this Website to you, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
  2. Regarding any issue related to and connected to these Terms of Service, we can be contacted at info@oiikii.com . We would endeavour to respond to your email as soon as possible. Please be informed that we are only able to give clarifications and explanations, we are not able to provide legal advice.
  3. By visiting our Platform and/ or using our Service (“Services”), you agree to be bound by the following Terms of Service (“Terms of Service”, “terms”), including those additional terms and conditions and policies referenced herein. These include but are not limited to our Privacy Policy, Cookies Policy and such other terms as made available to you from time to time. These terms are incorporated by reference.
  4. These Terms of Service govern and regulate your use of our Platform and services, by using our Platform, you consent to these terms and are bound by them. Please kindly read these terms carefully. These Terms override any previous communication or agreement with OIIKII in relation to any of our services and Website. If you do not agree to these terms, please do not use our Platform or services in any way.
2. DEFINITIONS AND INTERPRETATIONS.

As used in these Terms of Service, the following words and terms shall have the meanings ascribed to them below with words in the singular deemed to include those in the plural and vice versa:

  1. Agreement or Contract – means these Terms of Service, your contract for the use of our services and/or the use of our Platform. As regarding your use of our services, more details are provided in clause 3.
  2. Account – means a registered profile needed for access and use of our Services, please see clause 5 for more details.
  3. Agency or Agencies – means Users offering their Services on our Platform as a corporate organization who provides their Services to Service Users through the use of their employees and workers (Agency Workers).
  4. Agency Workers – are employees, Workers or contractors of Agencies as onboarded on our Platform by Agencies.
  5. Booking – means an order for a Service Provider’s Service on our Platform which has been accepted by the Service Provider.
  6. Booking Confirmation – means a confirmation sent to the Service User showing a Service Provider’s acceptance of an Order.
  7. Commission or Service Fees – means such sum of money, as provided in clause 10, of the Service Provider’s Service Fees paid by the Service User for the receipt of the Service Provider’s Services
  8. Dashboard or Account Page – A page on our Platform where Users can control their activities on our Platform and where other users can see reviews and previous engagements on our Platform.
  9. OIIKII – means OIIKII Limited, a company registered and located in the United Kingdom which can be contacted at info@oiikii.com.
  10. Order– means a request to use a Service Provider’s Service on our Platform.
  11. Order Confirmation – means an acceptance of an Order.
  12. Our Content – includes those contents provided to Users by Us, which is related to or connected with our products, services and activities on our Platform.
  13. Our Platform – http://oiikii.com and all avenue through which we provide our services.
  14. Our Services – includes anything related to and connected with the introduction of Service Provider to Service Users and Agencies on our Platform and to the extent stated in clause 3.
  15. Payment – includes any monies paid to us by any User in respect of the Services.
  16. Party – means either User as defined in clause 2(w) or OIIKII as defined in clause 2(i).
  17. Parties – means both Users defined in clause 2(w) and My OIIKII as defined in clause 2(i).
  18. Service Provider – means a User, including Agencies and Agency Workers, offering services and seeking Service Users on our Platform.
  19. Service Provider’s Service(s) – means the Service(s) offered by the User in clause 2(r)
  20. Service Provider’s Service Fee – means the amount charged to Service Users and Agencies for Service Provider Services.
  21. Service User (s) – means such person(s) using a Service Provider’s Services.
  22. Terms of Service – means this “Terms of Service” together with the terms incorporated by reference, all as may be amended, varied or supplemented from time to time by Us in accordance with the provisions of this Terms of Service.
  23. User or Users – any User of our Platform including but not limited to Website Visitors, Service Providers, Agency, Agency Workers, Service Users or any person using our Services or Website for whatsoever reason.
  24. User Content – means any content provided by the persons who fall under the category in 2(w) above.
  25. Work – means the provision of the Service Provider’s Services or related activities between Service Providers and Service Users connected through our Platform.
  26. You or Your – means the same thing as “User” as described in clause 2(w). It can individually mean any of the Users or collectively mean all of the Users. It is accepted in all contexts.
  27. Miscellaneous Fees – any other charges including but not limited to transfer fees, bank charges and all other charges related and connected to financial activities (payment for Service Users and Withdrawal for Service Providers) on our Platform. If there is any question or enquiry on miscellaneous fees, we advise that you contact your bank for more information.
 

2.1 References.

Any reference to a statutory provision shall be construed as a reference to:

  1. Any statutory modification or re-enactment thereof (whether before or after the date hereof) for the time being in force;
  2. All statutory instruments or orders made pursuant thereto; and
  3. Any statutory provisions of which that statutory provision is a re-enactment or modification.
  4. Any reference to a document or this Terms of Service shall include a reference to any amendment, replacement, notation or supplement to that document or this Terms of Service but excluding any amendment replacement, notation or supplement made in breach of this Terms of Service.
  5. Any reference to a party, (who can either be Users or OIIKII collectively and individually) to this Terms of Service includes a reference to that Party’s successors and permitted assigns.
  6. Paragraph headings are inserted for ease of reference and convenience and shall not be construed as forming part of this Terms of Service or used in the interpretation of any Article hereof.
  7. Words denoting the singular shall include the plural and vice versa.
  8. Words denoting persons shall include corporations, partnerships, sole traders firms and organisations and vice versa.
  9. Words denoting any gender shall include all genders.
3. OUR SERVICES.
  1. We are OIIKII Limited, a company registered in the United Kingdom and operating from 922, Uxbridge Road, Hayes, Middlesex, England, UB4 0RW. We are an online introductory platform that connects Service Users to a community of Service Providers. Access to Our Platform is on an “as available” basis.
  2. In providing the Services, OIIKII is only an introducing agent who acts as the agent of independent Service Providers. We have no responsibility for any Service Provider Services which you book through us. We are not an employment Agency. Agencies on our platform are responsible for all the employment related obligations of Agency Workers on our Platform. We are simply involved with the booking process and introducing the parties to each other. The contract for the purchase of the Professional Services is between the Service User and the Service Provider. This means that it is the Service Provider (not us) who is legally responsible for providing the Service Provider Service to you.
  3. Our Services are not employment services, and OIIKII does not serve as an employer of any User unless separately subject to a signed, written employment contract signed by both the User and OIIKII. Users may use our Services subject to these Terms of Service. Service Providers are acting as independent contractors. Any financial and tax liability that comes from using our services is solely the responsibility of the Service Provider. Our help with design or drafting Service Provider’s Content does not confer any liability on it, they are activities of the Service Provider.
  4. To ensure efficiency, we attempt to verify every User on our Platform. However, we do not control and are not responsible for any information provided by any User with the aim of such verification. We verify Users based on the information provided to us. While we use good faith efforts to confirm that each User on our Platform is a legitimate Service Provider or business, we are not able to provide any assurances regarding the trustworthiness of a Service Provider, Service User or Agency and the information they provide via our Platform.
  5. When interacting with other Users, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know. Neither OIIKII nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any User of the Services. OIIKII, its affiliates and licensors will not be liable for any claim, injury or damage arising in connection with your use of our services.
  6. OIIKII expressly states that we do not endorse or make any representations or warranties regarding the reliability of the verification of any User. You acknowledge and agree that we do not have any obligation to conduct any background checks on any User and have no obligation in respect of any Service Provider Service that a Service Provider may provide.
  7. OIIKII is only a platform bringing Service Providers and Service Users together. It is the responsibility of Users to read the information on each User’s page to make an informed personal decision on whether to engage/hire/provide services to them or not. As a Service User, you are responsible for making a decision regarding the suitability of the Service Provider you engage for your needs. When interacting with any Service Provider, you should exercise caution and common sense to protect your personal safety, details and property, just as you would when interacting with other persons who are unknown to you.
  8. OIIKII does not review, approve, recommend or verify any of the credentials, licences or statements in relation to service requests posted by Service Users on our Platform. We shall not be liable or responsible to the extent that we have been provided with misleading, inaccurate, false or fraudulent information by Service Users.
  9. OIIKII may or may not utilise third party agencies that perform, among other things, identification verifications, license verifications, etc. However, we have no obligation to use these verification channels.
  10. To access our services, you must have an account. For more on this, please see clause 5
  11. Users in the United Kingdom or the European Economic Area (EEA) MUST BE 18 YEARS OLD TO USE OUR SERVICES.
  12. By using our Platform, you hereby confirm that you are of the required Age as stated in 3(k). A breach of this term constitutes a fundamental breach of this Terms of Service.
  13. You acknowledge that our Platform is an evolving one and that the form and nature of our Platform, including the Services, may change from time to time. Whenever we are making a reasonably significant change, we will inform you about the changes.
  14. We will take all reasonable steps to ensure that access to our Services is available at all times. We will inform you if we need to carry out an upgrade or restrict access to our services for a period of time for maintenance purposes.
  15. You agree that we do not bear any liability from any loss of data, business opportunity or content due to the scheduled maintenance, unplanned outages or malfunctioning of our Platform.
  16. If you have any questions or complaints regarding Our Service, you can reach us through the information contained in clause 17.
  17. You hereby agree that neither our Service, our Platform, nor any part of our Platform constitutes advice or suggestion. They are just general information put out for information purposes only.
  18. You shall provide support to OIIKII as needed to ensure the provision of its Services, investigation regarding compliance with these Terms of Service and all matters related to the administration and operation of our Platform.
  19. We make no representation, warranty, or guarantee that our Platform or Service will meet your requirements, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. We will take reasonable steps to ensure that our Content and Service is functional and that it works; however, we do not make any express or implied warranty, guarantee or representation that it will be functional and up to date. We are not responsible for any user content and those Content do not reflect our opinion or values.
4. PERMITTED USE OF OUR PLATFORM AND SERVICES.
  1. Users and Agency Workers are only allowed to use our Service in a legal and fair way. Usage should only be in a manner that protects our intellectual property and our commercial interests.
  2. Users warrant that our Services will not be used for any manner that:
    1. infringes our or another person’s intellectual property or proprietary rights;
    2. insinuates or portrays association or connection with us including but not limited to the use of our logo, trademark or name without our expressly written permission.
    3. Restrict or inhibit any other user from using and enjoying our Services;
    4. is connected to explicit contents, illegal contents, discriminatory or hate contents.
    5. facilitates illegal, prohibited or criminal activities;
    6. infringes on the privacy and/or rights of another person;
    7. breach applicable bribery and modern slavery laws;
    8. discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
  3. You agree that we reserve the right to disclose information of suspicious behaviour related but not limited to any of the listed above to law enforcement.
  4. You agree to not attempt to gain unauthorised access to any part of our Platform, the server on which our Platform is stored, or any other server, computer, or database connected to our Platform. You agree that you will not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our Platform, or attack our Platform by any means
  5. By using the Services, you agree to indemnify, hold harmless and defend OIIKII and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, other partners, employees, and representatives from any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that arises in connection with Your use of the Services, including but not limited to ( a) acts and/or omissions related to our Platform committed on or off our Platform; (b) violation of any rights of another, including without limitation any alleged infringement of intellectual property or other right of any person or entity relating to our Platform; (c) breach of these Terms; (d) use and/or misuse of our Platform, including without limitation any information, Content and/or materials thereon; (e) violation of any applicable law or regulation; (f) inaccurate, untimely, incomplete or misleading User information, including without limitation with respect to registration, profile or eligibility; (g) misstatements and/or misrepresentations; (h) use of links to third party websites, including without limitation such websites’ availability, Terms of Service, privacy policy, information, Content, materials, advertising, products and/or services; (i) User information and any acts or omissions with respect to such User information; (j) use of any information in third-party reports; (k) use of third-party payment processing services; (l) use of phone support services; and/or (m) use of any services or products or any contracts or arrangements made or provided based on information, Content and/or materials obtained on or through our Platform. You further agree that you will cooperate as requested by Us in the defence of such claims. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by Users, and you shall not in any event, settle any claim or matter on our behalf without our written consent.
  6. You must not engage in activities that are detrimental to our Platform or its functionality. You shall not take actions to bypass our security measures or gain unauthorised access to our Content or any other User’s Content, reverse engineer or take apart our Services or Website.
5. YOUR ACCOUNT AND SECURITY OF YOUR ACCOUNT
  1. To use our Services, you need to have opened an account with us.
  2. We collect selected information when registering an account with us. The safety and protection of your information are managed in accordance with our Privacy Policy.
  3. For Service Users and Agencies, all you need to do is create an account with us using the sign-up button. For Service Providers, you will be required to submit a request to sign-up which will include a questionnaire, this questionnaire will contain certain information that will enable us to contact you about the result of your application to offer your Services on our Platform. We will take you through an on-boarding process that includes certain verifications. It is only after this that your Account will be authorised on our Platform.
  4. You are obligated to provide accurate and complete information when registering an account on our Platform or when interacting with us through any means whatsoever. It is your responsibility to provide accurate information to us at all times. You must ensure that your Account is updated and accurate at all times. You are responsible for your Account.
  5. The confidentiality of your Account and its activities are your sole responsibility. Any suspicion of any unauthorised use of your Account should be reported to us immediately by sending an email to info@oiikii.com . OIIKII is not liable for any loss or damages from any unauthorised use of your Account by another person. You agree to notify us immediately of any unauthorised use of your password or Account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or Account.
  6. As a User, you hereby represent that you are not impersonating another person or being fraudulent. You undertake that you will not use anyone else’s Account or solicit, collect or use the login credentials of other Users.
  7. As a User, you must refrain from carrying out criminal activities with your Account, violate any law, breach a contract or a legal duty, offer illegal rewards, violate our Terms of Service and any of our other terms.
  8. You agree to not share your account (or account details) with anyone else, or sell, transfer, license or assign your Account or any account rights to third parties.
  9. Should your Account be banned by Us, you may not be entitled to create a new account to access our Platform or Services.
  10. We reserve the discretion and right to terminate, monitor, suspend, delete or ban the Account of any User on our Platform. We have no obligation to give any reason or explanation for such action. We take these actions for the benefit of our Platform.
  11. If a Service Provider do not use our Platform for three months, we reserve the right to terminate your account.
  12. Users can delete their Account and thereby permanently terminate their access to our Services by sending us an email at info@oiikii.com . Please note that deleting your Account does not delete your Content. We may need to keep certain Users’ contents for business reasons and legal compliance purposes. Please read our privacy policy for more information.
  13. You agree that we are not responsible for any loss or damages arising from the failure to comply with clause 5(a) – 5(k) above. We may terminate, suspend or take any action against your Account for violation of any Terms of Service.
6. SERVICE PROVIDERS SPECIFIC WARRANTIES, RIGHTS AND OBLIGATIONS.
  1. Service Providers must refrain from actions and omissions that:
    1. seeks to take Orders, Bookings or Payments from Service Users outside our Platform.
    2. violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
    3. that contravenes or breaches the provisions of this Terms of Service or any other Policies of OIIKII;
    4. agrees that the Service Users have the cancellation rights in clause 12;
    5. impersonates any person to provider its services on our Platform;
    6. take actions at the Service User premises that causes harm or injury to the Service User or to OIIKII’s reputation.
  2. The Service Provider shall:
    1. take all reasonable steps to ensure its safety when providing its services or Work;
    2. respond to all order requests within 36 hours;
    3. pause his account status when he/she is not available to work;
    4. stay in compliance of its right to work and visa obligations, if applicable;
    5. help market and promote the Company’s services through social media and word of mouth;
    6. abide by all applicable data protection and privacy laws relating to Service User’s private data;
    7. ensure that OIIKII is paid a Payment for any referral from Service Users;
    8. update your Account and ensure that the account is kept up-to-date;
    9. quickly inform us of any issues with our Platform, the Service Provider’s Services, Work, Agency or Service User;
    10. not offer any other Services to another User other than the ones displayed on our Platform;
    11. not mask or manipulate their identity;
    12. You agree to render the Service Provider’s Services and the Work to Service Users in line with our Terms of Service;
    13. cooperate with Us in all respects and take all reasonable steps to allow Us perform the Services as well as our obligations under this Agreement; and
    14. do all that is reasonably expected and possible to ensure the fulfilment of the obligations contained in this Terms of Service.
  3. you agree that OIIKII has no obligation to introduce you with any Service User within a particular time, the introduction service is based on availability of Service Users alone.
  4. Service Users might ask you to leave the premises if any of the following activities occurs:
    1. Theft;
    2. Illegal activities;
    3. Improper use of equipment including use for personal reasons;
    4. Damage to properties, endangerment of any other person, assault, violence, abusive language or abusive behaviour;
    5. Intoxication or any other form of being under the influence;
    6. Possession of offensive weapon or materials; and
    7. Mobile phone use during the provision of the Service Provider Services
  5. For any matter in (d), OIIKII shall be entitled to refund the Service User the remainder of the hours to which the Service Provider is engaged for. The Service Provider shall only be paid for the hours worked.
  6. At the termination of the Service Provider’s account (whether due to the Service Provider’s request or any other reasons), the Service Provider shall not render the Service Provider’s Services or any other services that are related to the Service Provider’s Services offered on our Platform to a Service User met on our Platform for a period of three months. If the Service Provider provides such service to a Service User, OIIKII shall be entitled to the full payment due to OIIKII for the Introduction Services.
7. SERVICE USER SPECIFIC RIGHTS, WARRANTIES AND OBLIGATIONS.

The Service User shall:

  1. Be solely responsible for the management of the Service Provider at its premises;
  2. ensure the safety and security of the Service Provider at its premises;
  3. provide support and equipment as needed to the Service Provider at its premises;
  4. be responsible for ensuring that the modern slavery and anti-bribery laws are complied with;
  5. have direct contractual relationship with the Service Provider;
  6. comply with terms of Service; and
  7. perform all its obligations in the Agreement with due care, skill, promptness and diligence.
8. AGENCIES AND AGENCY WORKERS SPECIFIC RIGHTS, WARRANTIES AND OBLIGATIONS.

8.1. An Agency shall:

    1. ensure that its Agency Workers are verified and competent to perform the Services;
    2. ensure that Agency Workers comply with all applicable laws;
    3. ensure that its Agency Workers comply with all the obligations and warranties of Service Providers as contained in this Agreement;
    4. have direct contractual relationship with the Agency Worker;
    5. comply with this Terms of Service; and
    6. perform all its obligations in the Agreement with due care, skill, promptness and diligence

8.2. Agency Workers shall be required to agree to this Terms of Service at onboarding to our Platform and shall have the same status as a Service Provider to the extent of him/her being part of the relevant Agency.

8.3. Agency Worker agrees that we are only a platform where the Agency manages the Agency Worker’s provisions of services to Service Users on our Platform.

9. HOW TO MAKE ORDERS AND BOOKINGS ON OUR PLATFORM.
  1. After creating an account with us, you can continue by making an order for a Service Provider Service or several Service Providers Services by posting a job on our Platform. You will be guided through this process on our Platform, and You will be allowed to confirm your selection and order details at checkout. It is your responsibility to ensure that you check the Order details so please check it carefully before you complete your Order. When you place an Order, you will receive a confirmation of Order email. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to Service Providers who provides the requested service on our Platform. All orders are subject to availability and acceptance by Service Providers. Such acceptance will be communicated to you at acceptance.
  2. Service Providers also reserve the right to reject any Order for any reason the Service Provider deem fit. The order rejection notice will be communicated to you and we will refund to your original medium of payment if we cannot connect you to Service Providers to provide the requested service(s).
  3. All the payments made to Us.
  4. Users must make all Orders on our Platform. As long as Users meet, connect or are introduced through our Platform, all Orders and Bookings for any Service Provider Service must be done through our Platform. We reserve the right to ban any account that makes any order or accept any order from another User outside our Platform. This is done to protect our legitimate and financial interest.
  5. Please note that no part of our Service, Website or Content is contractually capable of accepting your Order offer. Therefore, the acceptance will be with a Booking Confirmation which will be sent to you by email when the Service Provider accepts your Order. Please note that your Order will not be processed until Payment for the Order has been received in full in the manner stipulated in clause 11.
  6. The Booking Confirmation will include details of your Booking (your booking date, the date of the Work, the number of Service Providers booked, the location to which the Services will be provided and the type of Work ), the Booking Fees, including VAT and other related or miscellaneous fees disclosed to you at the checkout point.
  7. You have certain cancellation rights. For more details of your rights, please kindly see clause 12
  8. When you make an Order, you are responsible for making sure that payments are made.
10. COMMISSION.

10.1. For all Service Provider’s Services offered to Service Users introduced by OIIKII, OIIKII shall receive a non-refundable Commission from all Service Provider Service Fees received from the Service User.

10.2. The Commission to be paid by each Service Provider will be as stated in the Service Provider’s Account.

10.3. All Payments earned by the Service Provider will be available on the Service Provider’s account dashboard on our Website. The Agency shall be responsible for paying all Agency Workers

10.4. OIIKII will charge the Service Provider for the Commission by directly removing the Commission and VAT before remitting the remainder of the Service Provider Service fees to the Service Provider. The Commission due under this Agreement are exclusive of VAT, Miscellaneous Fees, sales or other taxes or duties applicable which shall be paid in addition at the rate and in the manner for the time being prescribed by law by any authority in or outside the United Kingdom.

10.5. Payments of the Service Provider’s Service Fees minus the Commission and VAT will be made to the Account information provided by the Service Provider every week.

11. PAYMENT FOR SERVICE PROVIDER’S SERVICE FEES.
  1. All Payment made in connection to any Service Provider Service must be made on our Platform. As long as Users meet or connect through our Platform, all Payments for any Service Provider Service must be done through our Platform. We reserve the right to ban any User that makes additional Payment or obtains additional Service Provider Service outside our Platform without making Payment through our Platform. This is done to protect our legitimate and financial interests.
  2. Payment shall be made by Service Users using the mediums and payment channels stipulated on our Platform. Our Payment medium is limited to Stripe. Please note that unless a payment channel is available on our Platform, they are not acceptable to us. Please note that the use of any payment medium might attract extra charges from the payment provider, this will be communicated to you before the payment medium is used. You will pay for such additional charges. Data registered and saved by Us act as proof of Order and of all transactions done.
  3. Payment shall not be deemed to have been made until we have received cleared funds in respect of the full amount of your Order.
  4. If you become aware of fraudulent use of your payment card or information on our Platform, or if it is lost or stolen, you must notify your card provider in accordance with the applicable reporting rules.
  5. OIIKII may offer or issue refunds to Service Users with or without Service Provider’s consent or consultation. If the refund has been paid to another User, the Service Provider shall refund such sum of money to OIIKII within seven days of demand.
12. CANCELLATION
  1. If a service User is an individual and natural person, such Service User has the right of cancellation within 14 days of making a Booking under our Platform unless in cases where the Service Provider Services has been performed.
  2. Other Service Users apart from the Service Users in 12(a) agree that they do not have any statutory right to cancel a Booking made on our Platform. However, for all Service Users, we offer a limited cancellation of any Booking for a Service Provider Service made on our Platform. If the cancellation notice is sent:
    1. before 24 hours of the relevant Work start time, there shall be no cancellation fees;
    2. within 12 to 24 hours of the relevant Work start time – 10% of the total Service Provider Services Fees for the Work covered under the relevant Booking.
    3. within 6 to 12 hours of the relevant Work start time – 25% of the total Service Provider Services Fees for the Work covered under the relevant Booking.
    4. within 6 to 3 hours of the relevant Work start time – 50% of the total Service Provider Services Fees for the Work covered under the relevant Booking.
    5. within 3 to 1 hour(s) of the relevant Work start time – 70% of the total Service Provider Services Fees for the Work covered under the relevant Booking.
    6. within 1 hour of the relevant Work start time – 100% of the total Service Provider Services Fees for the Work covered under the relevant Booking.
  3. To cancel your Booking, please contact us at info@oiikii.com. To improve our services, we will request that you tell us why you are cancelling. While you have no obligation to answer this, we would appreciate it if you can answer the question as it is key to the development and growth of our Services.
  4. OIIKII have the right to cancel your Booking. However, the Service Provider or we will inform you as to why we did this. If you breach our Terms of Service, then we may not inform you. Cancelling your Booking for the breach of our Terms of Service does not entitle you to a refund.
  5. If we cancel your Booking, and you are entitled to a refund of your Payment made. This refund will be made after 14 days of such cancellation to your original means of Payment.
13. LIMITATION OF OUR SERVICES TO GENERAL INFORMATION AND INTRODUCTION ONLY

13.1 As maintained all through this Terms of Service, the Content of our Platform which is made available as part of the Services is provided for your general information purposes only. Nothing contained on our Platform or communicated any other way as part of the Services constitutes, or is meant to constitute, advice, opinion or guidance of any kind.

14. INTELLECTUAL PROPERTY MATTERS.

14.1. OIIKII’s Intellectual Property – Our Content, Service, trademark and everything on our Platform are protected through various intellectual property laws, including but not limited to copyright, trademark and all other available protections under the Laws of the United Kingdom.

14.2. By using our Platform, you covenant that you will respect our intellectual property and not adapt it or create derivative works off our contents. We only grant you a limited, temporary, non-exclusive, non-transferable right to use and access our Content. You cannot and should not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt or copy any of the Content on our Platform unless you get written permission from us.

14.3. You shall not take actions to bypass our security measures or gain unauthorised access to our Content, reverse engineer or take apart our Services or Website.

14.4. We have the right and discretion to limit or revoke this limited license to use.

14.5. Users’ Intellectual Property – You agree that you will be totally responsible for all the User Content you create using our Service. You warrant that you have the right to create the User consent and that you have the right to all materials used for the creation. You also warrant that it is in line with our Permitted Use of Service as stated in clause 4. All User Content and the intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to or has been licensed by the User. All User Content is protected by applicable United Kingdom and international intellectual property laws and treaties. Users may not copy, distribute, publicly perform, publicly display, reproduce or create derivative works based upon another User’s Content without first obtaining the express consent of the User to whom the User Content in question belongs.

14.6. You agree that you will be liable to Us to the extent permissible by law for the breach of the warranties in clause 14(e). You will be responsible for any damages to Us or any third Party for the breach of the warranties in clause 14(e)

14.7. You grant a non-exclusive, global, no borders, perpetual, irrevocable, royalty-free, sub-licensable, and transferable right to use of User’s Consent to Us who can exercise, commercialise, and exploit the copyright, publicity, trademark, and database rights with respect to your Content. Also, in conjunction with the exercise of such rights, you grant us the right to identify you as the author of any of your postings or submissions by name, email address or screen name as we deem appropriate.

14.8. You hereby also grant us the right to edit, amend, make changes, translate, format or even delete any Users’ Content as it deems necessary and appropriate.

14.9. You covenant, represent and warrant that they have the right and licence to confer the rights in 14(g) and 14(h) on Us. You also warrant that they have not infringed on any third party’s (intellectual, privacy, human, proprietary, confidentiality or any other rights) rights.

14.10. As a User, you further warrant that We are not required to obtain any license, consent, make any payment or obtain any permission from any third party to use any of your Content on our Platform. You agree that We do not have any liability for the use of any of your Content.

15. TERMINATION
  1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
  2. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Platform.
  3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
  4. The terms in these Terms of Service survive the usage of our Platform. Even after termination or deletion of your account on our Platform or the discontinuing of your use of our Services for whatsoever reason, either by your choice or our choice, the relevant terms in this Terms of Service continue to apply post-use and termination.
16. MISCELLANEOUS PROVISIONS.

  1. Third Party Content – We may provide links to other Content such as websites, Services and apps. Unless expressly stated, this Content is not under Our control. We neither assume or accept responsibility or liability for such third-party content. The provision of a link by Us is for reference only and does not imply any endorsement of the linked Content or of those in control of it. Please make sure you read the relevant Terms as well as other relevant policies of these Third Parties.

  2. Unsolicited Idea – You agree that all unsolicited comments and advice are non-confidential and non -proprietary. An irrevocable, worldwide, transferable and royalty-free license to use, exploit, distribute and display the unsolicited advice or communication is hereby granted to Us

  3. Severability – In the event that any provision of this Terms of Service is held to be invalid or unenforceable in whole or in part, all other provisions will continue to be valid with the invalid and unenforceable parts severed from the remainder of this Terms of Service.

  4. Amendment – We may update these Terms of Service from time to time by publishing a new version on our Platform. The right to amend is at our sole discretion. You should check this page occasionally to ensure you understand any changes to this Terms of Service. At our discretion, we may notify you of changes to this policy by email or through email or any other choice of communications as set by you.

  5. Notices – Unless otherwise stated in this Terms of Service or any other relevant part of our Platform, all notices and other communications shall be in writing and delivered by electronic mail. For OIIKII, the applicable email address is info@oiikii.com unless another email address is provided on the relevant page on our Platform or this Terms of Service. For a User, the email address will be the email address provided when registering for an account or contacting us.

  6. Waiver – No single or partial exercise of a right or remedy provided by this Terms of Service or by law prevents the further exercise of the right or remedy or the exercise of another right or remedy. A waiver of a breach of this Terms of Service does not constitute a waiver of a subsequent or prior breach of this Terms of Service.

  7. Relationship of The Parties – This Terms of Service is intended and shall be construed as creating an Agreement for the purposes specified in this Terms of Service. Nothing in this Terms of Service or otherwise is intended or shall be construed as creating a partnership other than as specifically set out in this Terms of Service or any legal entity between the Users and OIIKII or any ongoing or continuing relationship or commitment between the Users of OIIKII, other than as specifically set out in this Terms of Service.

  8. Virus – We will take all reasonable steps and care to ensure that our Platform and Services are secure and free from Virus or malware. However, you agree that we are not liable for any virus or liability issue. You also agree that it is your responsibility to ensure that your hardware, software, data and other material are free and secure from viruses, malware and other security risks.

  9. Governing Law – These Terms of Service, the jurisdiction clause contained in it and any non-contractual obligations arising out of or in connection with it or its subject matter or formation are governed by, construed and take effect in accordance with the law of England and Wales

  10. DISPUTE RESOLUTION – NOTWITHSTANDING THE PROVISIONS OF CLAUSE 16(K) FOR ANY AND ALL GRIEVANCES, DISPUTES, CLAIMS, OR CONTROVERSIES YOU MAY HAVE AGAINST OIIKII (“DISPUTES”), BEFORE PURSUING ANY DISPUTE RESOLUTION AVENUE, YOU MUST FIRST GIVE US AN OPPORTUNITY TO RESOLVE THE DISPUTE INFORMALLY BY SENDING AN EMAIL TO info@oiikii.com WITH THE SUBJECT “PRE-ACTION DISPUTE NOTICE”. THE EMAIL SHOULD CONTAIN YOUR NAME, YOUR EMAIL ADDRESS AS REGISTERED ON YOUR ACCOUNT (IF YOU HAVE NO ACCOUNT, PLEASE STATE THAT), A DETAILED DESCRIPTION OF YOUR GRIEVANCE AND CLAIMS, AND A DESCRIPTION OF THE SPECIFIC RELIEF YOU SEEK AND HOW WE CAN RESOLVE THIS GRIEVANCE. IF WE DO NOT RESOLVE THE DISPUTE WITHIN SIXTY (60) DAYS AFTER RECEIVING YOUR PRE-ACTION DISPUTE NOTICE, THEN YOU MAY PURSUE RESOLUTION OF THE DISPUTE IN ACCORDANCE TO CLAUSE 16(k).

  11. Subject to clause 16(j), the parties agree that any dispute arising out of or in connection with this Terms of Service or the performance, validity or enforceability of it will be finally resolved by the courts of England and Wales, who have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

  12. CLASS ACTION WAIVER – THE PARTIES AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER PARTY WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, OR IN ANY PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. THE PARTIES FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF THE PARTIES, AND ALL OTHER PARTIES TO ANY SUCH PROCEEDING.

  13. INDEMNITY – USERS AGREE TO INDEMNIFY AND HOLD HARMLESS INTRODUCING TWO, DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, AND AFFILIATES AGAINST ALL LOSSES, COSTS, LIABILITY, DAMAGES AND/OR COSTS (INCLUDING, BUT NOT LIMITED TO, LEGAL FEES) ARISING FROM, WITHOUT LIMITATION, YOUR BREACH OF THESE TERMS OF SERVICE, YOUR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OR ANY OTHER RIGHT OF ANY PERSON OR ENTITY, OR YOUR BREACH OF ANY DUTY OF CONFIDENCE OR PRIVACY, OR ANY DEFAMATORY STATEMENTS MADE BY YOU IN ANY FORM.

  14. WARRANTY –

    1. YOU UNDERSTAND AND AGREE THAT YOUR USE OF OUR PLATFORM AND/OR THE SERVICES IS AT YOUR OWN RISK;
    2. OUR PLATFORM AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED (TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW)
    3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIMS WARRANTIES AND CONDITIONS INCLUDING, WITHOUT LIMITATION, WARRANTIES AND CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
    4. WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY MATERIALS, INFORMATION OR DATA AVAILABLE THROUGH, OR THE PERFORMANCE OF OUR PLATFORM AND/OR THE SERVICES.
    5. YOU ACKNOWLEDGE AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR PLATFORM AND/OR THE SERVICES IS AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, MOBILE PHONE OR OTHER DEVICE OR ANY LOSS OF DATA RESULTING FROM DOWNLOADING OR OBTAINING SUCH MATERIAL.
    6. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.


  15. LIMITATION OF LIABILITY –

    1. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE ACCEPT NO LIABILITY TO ANY USER FOR ANY LOSS OR DAMAGES, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, WHETHER FORESEEABLE OR OTHERWISE, IN CONTRACT, TORT (INCLUDING NEGLIGENCE), FOR BREACH OF STATUTORY DUTY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OF (OR INABILITY TO USE) OUR PLATFORM OR THE USE OF OR RELIANCE UPON ANY FORMULAS, TOOLS OR TEMPLATES INCLUDED IN OUR MATERIALS OR OTHERWISE MADE AVAILABLE VIA OUR PLATFORM. YOU AGREE THAT OUR TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS, OUR PLATFORM, THE SOFTWARE, THE PRODUCTS, THE SERVICES, THE CONTENT, OR ANY LISTING OR SERVICES WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT OF MONEY, IF ANY, YOU PAID TO US FOR THE SERVICES IN THE THEN-PRIOR TWO MONTHS.


    2. NOTHING IN THESE TERMS AND CONDITIONS LIMITS ANY LIABILITY WHICH CANNOT LEGALLY BE LIMITED, INCLUDING, BUT NOT LIMITED TO, LIABILITY FOR:

      3. ➢ DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE;

      ➢ FRAUD OR FRAUDULENT MISREPRESENTATION; AND

      ➢ ANY LIABILITIES THAT MAY NOT BE EXCLUDED UNDER APPLICABLE LAW.

    3. WE HEREBY INCORPORATE ALL LIMITATIONS OF LIABILITY CLAUSE IN THIS TERMS OF SERVICE INTO THIS CLAUSE.


  16. Confidentiality – Except to the extent required by law, any legal or regulatory authority of competent jurisdiction or, with the prior written consent of the other Party. No party shall use or disclose to any third party such information belonging to the other Party. This paragraph shall survive the termination of this Terms of Service. For the avoidance of doubt, Personal Information shall be treated in accordance with Applicable Laws and shall not be considered “confidential information” belonging to a party.

  17. Third Party Provisions – We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third Party who will remain bound by them. As a User, you may not assign or transfer these Terms in whole or in part to any third party. These Terms shall bind to the benefit of the parties to these Terms and their respective successors, permitted transferees, and permitted assigns.

  18. These Terms of Service survive the usage of our Platform. Even after termination or deletion of your Account on our Platform or the discontinuing of your use of our services for whatsoever reason, either by your choice or our choice, the terms in this Terms of Service continue to apply post-use and termination.

  19. Headings – The paragraph titles in this Agreement are for convenience only and shall not define or limit any of the provisions hereof.

17. CONTACTING US.
  1. You can reach us at info@oiikii.com . You can also contact us through our trading address, 922, Uxbridge Road, Hayes, Middlesex, England, UB4 0RW, United Kingdom.
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